WHY CHOOSE TLC MOVERS UK LTD
We are a family-run company based in Cardiff Bay, South Wales, offering regular household removals across south Wales and beyond in addition to our unique European removal and storage offerings.
With over 10 years of experience in removals, TLC Movers UK is primed to offer a professional and efficient removal service to clients all around Europe, with specialist understanding of all the unique considerations and conditions that must be taken into account in each European nation – be it specific rules about which days removals are even allowed, to which direction we’re allowed to park our trucks, to which floor people tend to keep their there washing machines!
In addition to our own fleet we have access to 500 vehicles across Europe – so we can arrange any removal, any shape, any size, anywhere. We use professional-grade vehicles, we pack using specially-prepared materials (no old towels and bed sheets here!) and we employ courteous, trained and dedicated staff who will treat you and your possessions with the utmost respect. We are member of Move Assured moving group so you can have faith in our professionalism while enjoying our friendly service.
Why choose TLC Movers UK?
We realise there’s a lot of choice out there, be it for short local moves to long-haul European transit. And we also realise that trust pays an integral part in that choice – we’re talking about your precious belongings, your pride and joy, your life wrapped up in boxes.
But there’s a good reason we’re so highly rated on review services such as TrustPilot – it’s because we truly care. Find out all about the 5 Star Service Promise that forms the foundation of everything we do:
You’re busy, so we make life easy for you
At TLC Movers UK we have a ‘Get It Right First Time’ philosophy. We’re fanatical about being accurate, efficient and fast. For example, our ‘One Call Resolution’ policy is just that – we aim to answer your questions or challenges within the one call. All we ask in return from you is that you respond swiftly and accurately to any paperwork we send so we can stay in the loop.
We start by really understanding your needs
No two customers are alike, so we make it our mission to understand in detail exactly what you’re looking for – that’s how we ensure we really delight you, which is our core objective!
The result is that you get the removals package that’s absolutely perfect for your needs.
We know our stuff, so ask away!
Moving home rarely comes without any questions. We know the removal industry inside out, on both a local and international scale, and we thrive on answering your questions at all stages of the process. So please keep them coming!
If it goes wrong, we immediately put it right
Even in the best of businesses things do occasionally go wrong. If you’re ever less than happy with our service, or if something on our end doesn’t go to plan, we adopt a policy of immediate communication and action to get it fixed. Rest assured we’ll do everything we can to fully restore your faith in us and put a smile back on your face.
Delivering what we promise
This sits at the very core of our business. If we say we’re going to do something for you it will be done. If we know for sure that we can’t do something for you within the timescales you’re looking for, we’ll tell you. The last thing we want is to raise your expectations only to let you down. It’s our goal to wow you every time you contact us – we want you to be thrilled to bits that you chose TLC Movers UK LTD.